Director of State Policy

  • Center for Responsible Lending
  • Durham, NC, USA
  • Jan 07, 2022
Full time Finance Legal

Job Description

The Center for Responsible Lending (CRL) is a nonprofit, non-partisan organization working to ensure a fair, inclusive financial marketplace that creates opportunities for all. Through research, legal analysis, policy development, and state and national advocacy engagement, CRL fights for economic equity for underserved communities—particularly Black and brown communities and low-to-middle income families. CRL’s staff reflect a collective commitment to eliminating systemic injustice in America’s financial services.

CRL provides a strong voice on both the state and national levels for these families to expand family wealth and financial stability through sustainable homeownership, affordable higher education, and support for small businesses, and protect their financial stability by preventing abusive products that trap families in debt and strip away their income, by ending payday lending and other predatory high-cost lending, exorbitant bank fees, and abusive debt collection practices.

CRL is an affiliate of Self-Help, a community development lender founded in 1980 that has provided more than $9 billion dollars in financing to help 164,000 low-wealth borrowers buy homes, build businesses, and strengthen community resources.

Role Overview:

Reporting to the CRL President, The Director of State Policy will be an integral part of and contributor to the senior management team of CRL. The Director of State Policy will be responsible for establishing and coordinating state strategies to eliminate abusive financial practices and protect family assets and will and oversee a team of policy counsels and other advocates working toward advancing policy.

The ideal candidate will have a demonstrated commitment to CRL’s culture of collaboration, diversity, equity, inclusion and belonging, and its mission to eliminate the racial wealth gap through opportunities for wealth building and economic security for underserved communities.

 Essential Responsibilities:

  • Coordinate state strategy for legislative and regulatory advocacy campaigns across multiple CRL’s issue areas, including developing CRL’s state policy objectives, identifying new opportunities for state advocacy, and working with our federal team on joint efforts.
  • As a member of CRL’s senior leadership team, responsible for CRL’s planning and program execution, fiscal and operations management and fundraising, staff development and office, climate, diversity, equity and inclusion, and communication, as well as ensuring adequate staff and resources for effective organizational operations.
  • Directly engage a broad political range of state legislative leadership, committee members, rank and file legislators and staff and allies in order to enact policy changes at the state level.
  • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality and inclusion.
  • Carry out core components of CRL Team Leaders: develop team goals, manage and develop staff, provide input on priorities and resource allocation (e.g. annual/team budgets), and support development aspects of CRL’s strategic plan.
  • Supervise state policy staff. Set individual employee goals and provide routine feedback and evaluation of progress toward these goals.  Conduct annual performance appraisals and administer salary adjustments. Develop and implement professional development with team members.
  • Model inclusive behavior, continuously build cultural humility, and support staff interested in deepening their DE&I knowledge—including requesting and raising awareness of learning resources.
  • Act as a change agent to drive Self-Help’s economic inclusion initiatives by integrating supplier diversity and the use of businesses owned by women and people of color in third- party contracting and vendor management for relevant products and services.
  • Monitor budgets and evaluate the effectiveness of all state policy initiatives.
  • Develop and direct plans to establish, maintain and leverage relationships and coalitions among a diverse range of community groups, political interests, opinion-leaders and other stakeholders to further CRL policy goals.
  • Provide technical support to state-based coalitions and coordinate within the state team and with other CRL teams.
  • Represent the Center at conferences and with the media.
  • Perform other duties as may be deemed necessary.

 Credentials, Experience and Skills:

  • Bachelor’s degree and 5 or more years’ experience in or working with state-based coalitions involving a diverse set of stakeholders, including experience in direct engagement with elected officials and other policy makers, or equivalent related experienced, required.
  • Graduate degree in law, policy, business or related field and expertise in CRL’s issue areas preferred.
  • Experience working in government or in non-governmental organizations working to influence policy a plus.
  • Experience and skill at building and maintaining relationships with external partners and cultivating collaboration.
  • Passion for CRL’s mission; interest and commitment to social justice work.
  • Demonstrated commitment to public interest law, low-income families, communities of color, past experience in racial justice analysis and understanding of how federal/state/local policies contributed to and sustained racial wealth disparities.
  • Preference for working in organizations that place priority on teamwork and collaboration, and inclusivity.
  • Superior management skills; ability to influence and engage direct and indirect reports and peers.
  • Exceptional written, oral, interpersonal and presentation skills and the ability to effectively interface with senior management, Board of Directors, and staff.
  • Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills.
  • Excellent research and analytical skills.
  • Capacity to develop innovative, multi-faceted strategies including the ability to identify and analyze trends and opportunities at the state level.
  • Experience working with media.
  • Self-starter, adaptable, able to initiate and coordinate multiple projects with minimal supervision.
  • Ability to work well as part of a team and with a diverse group of people and settings.
  • Must have ability to travel 25% (out-of-state) when national health conditions permit.
  • Ability and willingness to work beyond normal work hours, as needed.


Competitive nonprofit compensation, based on experience, plus a generous benefits package.

 Self-Help is committed to providing equal employment opportunities to all persons, regardless of race, religion, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression (including transgender status), age, sexual orientation, military and veteran status, class or family status.