Director – Legal Business & Strategy

$148,000 - $222,000 yearly
  • Microsoft
  • Hybrid (Redmond, WA, USA)
  • Nov 21, 2022
Full time Legal

Job Description

The Legal Business & Strategy team maximizes the mutual value of engagements between Corporate, External and Legal Affairs (“CELA”), law firms and legal service suppliers. The team leads key programs that build deeper collaboration and partnership with law firms in Microsoft’s Strategic Partner Program and reinforces commitments to supplier diversity through our Law Firm Diversity Program as well as our work with minority and women-owned law firms. In coordination with Microsoft’s Legal Operations and Corporate Procurement functions, the Legal Business & Strategy team is also responsible for policies and processes for law firm engagement throughout the supplier lifecycle. The team establishes and scales engagement and procurement best practices for legal teams around the globe.  It ensures a consistent and value-focused approach that leverages data to inform strategy, spark innovation, and drive efficiencies in legal service engagements.

We are seeking a high performing Director of Legal Business & Strategy to lead ongoing initiatives, programs and operations as well as developing strategy to evolve the mission of the team and its role in supporting our global legal organization. This cross-functional role will report to the Chief of Staff to the General Counsel for Corporate Legal Affairs and will partner with stakeholders across CELA legal teams, Legal Operations, CELA Digital Transformation, Corporate Procurement, Finance and engineering.  This role will also serve as a critical liaison to our external law firm partners, prospective law firms and other legal service suppliers, and industry thought leaders to advance deeper relationships and leverage insights to drive and create real and measurable business results. 

This position is located in Redmond, WA.

Thought Leader and Strategic Partner: Understand the needs of a broad set of stakeholders at all levels of the organization and leverage experience and industry insights to ensure program readiness to meet current and future needs by developing and maintaining agile and compliant processes, services, and resources to empower teams to identify, select, and manage engagements with law firms and other legal service suppliers.

Business Program Management and Strategy Development: Lead development of annual planning for the team to ensure program alignment with Microsoft and CELA priorities for premier programs like the Strategic Partner Program and Law Firm Diversity Program and the team’s routine work. Actively empower the team to approach program processes with a commitment to continuous improvement and sustain core foundational efforts as well as identify areas for enhancement – adhering to Microsoft’s commitment to delight and empower our customers in CELA. Sets the team’s annual priorities, conducts resource planning and allocation of responsibilities, and manages to available budget. The primary program areas are as follows:

  • Microsoft Strategic Partner Program (“SPP”) – The SPP includes Microsoft’s most trusted outside counsel law firms and advisors. The program is designed to leverage and advance deep partnership with the firms in the program through regular engagement, inside-out learning experiences through our Trusted Advisor series, and cooperation and collaboration on our core priorities for innovation, diversity and inclusion, and pro bono service.
  • Legal Supplier Diversity – Oversee annual planning for Microsoft’s Law Firm Diversity Program (“LFDP”) to include coordinating internal and external reporting on program results and providing recommendations for evolution of the program with an eye towards making greater progress on diversity and inclusion in the legal profession. Champion CELA’s ongoing commitment to women and minority-owned law firms.  You can learn more about our legal supplier diversity programs here.
  • Legal Procurement -- This focus area encompasses the team’s run work in close partnership with Microsoft’s Legal Operations team and Corporate Procurement team.  Enforce and refine internal and external policies and guidance for law firm engagement. Optimize resources to support motions around firm rate negotiations, alternative fee arrangements, and requests for proposals and matter bidding. Efforts include facilitating data driven decision making and delivering actionable insights to spot trends and inform strategy.
  • Technology development – Lead active collaboration with CELA’s Digital Transformation team, engineering teams, and other legal operations resources to advance the development of the technology that support existing and future needs of the organization.

Relationship development: Develop and nurture a diverse network of internal and external relationships to enable scale, capture insights, inform strategy, and foster collaboration and coordination with the team’s efforts across all program areas and other initiatives as they arise.

Change management and collaboration: Embrace a growth mindset and apply change management principles to not only educate new colleagues in the organization on existing programs and policies, but also drive engagement on new initiatives. Be an active and respectful partner and collaborator with CELA teams that support the team’s efforts and/or have a dependency on partnership with law firm partners.

Senior level stakeholder management: Communicate and manage relationships with CELA extended leadership to report on program outcomes, strategy, and to drive results. This will include leading discussions and driving initiatives and activities with our Law Firm Engagement Steering Committee and our CELA D&I Council.

Communications and external engagement: Responsible for developing and overseeing all internal and external communications relating to our programs and initiatives. Presenting to CELA extended leadership, CELA teams, and law firm audiences is expected.

Commitment to diversity and inclusion: Embody our company values of accountability, integrity and respect in every and all interactions and create deep connections internally, with our law firms, and other industry partners to advance diversity, inclusion, and culture transformation by sharing innovative ideas, fostering collaboration, and creating inclusive communities.

People manager: Embrace our manager commitment to model, coach, and care for our team members and colleagues. Committed to developing and retaining our talent and establishing a culture where everyone has a growth mindset and is encouraged to continue to learn and grow.