Sr. Program Manager Supplier Accounts – Legal Affairs

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T-Mobile has consistently been recognized as a Best Place to Work thanks to our crew of diverse, multi-talented self-starters who are ready to go go go… And T-Mobile is recognized as a best place to work for LGBTQ employee by the Human Rights Campaign Corporate Equality Index five years in a row. A designated Military Friendly Employer by Military Friendly for eleven years running. And with a 100% score on the Disability Equality Index, our diversity across gender, race and ideas drives us forward.

The Legal Operations team is looking for a strategic program leader to manage our portfolio of Legal Suppliers. As a Sr Program Manager for the Legal Supplier portfolio, this individual contributor will ensure smooth operations of our eBilling processes and drive a culture of value-driven Supplier management across the Legal department. This is a hands-on role, for someone who loves to manage a myriad of daily details while propelling a big-picture vision through clear, tight project management.

What you’ll do in your role.

• Own and operate the Legal Supplier program, from firm engagement and onboarding through ongoing eBilling and Supplier compliance.  Drive automation and digital workflows for all stages of the Supplier lifecycle.
• Design tools for efficient and value-driven Supplier selection.  Establish dashboards of key indicators for cost control and operational effectiveness.
• Create a program of Supplier audits for adherence to engagement terms.  Work with Suppliers to recapture costs as appropriate.
• Create and operate training program for internal Legal department on eBilling/Matter Management tools, dashboards, and guidelines.  Drive a culture of value-driven Supplier selection.
• Dive deep to understand Legal department needs and Legal operational processes.  Develop a wide network of collaborators within Legal and across the company. 

The experience you’ll bring.

• 8+ years of experience implementing and operating transformational projects and programs.  Proven success with implementing technology to improve operations and drive efficiencies.
• Experience with Supplier/Vendor lifecycles, billing systems and/or management of similar operational processes.
• Strong project management skills.  Experience with project management tools, creating workback schedules, designing requirements, and driving project members to assignment completion.
• Strong communication and collaboration skills.  Able to confidently communicate across all levels and support a wide variety of stakeholder needs daily.
• Experience with Legal departments is helpful, but a growth mindset and natural curiosity is essential.  In this role, you will need to quickly learn Legal processes particular to T-Mobile and will be exposed to substantive Legal issues.